Surge in queries flood MPBSE Helpline after exam results

  • Students Seek Re-totalling and Career Guidance

Bhopal: Madhya Pradesh: Following the announcement of Class 10 and 12 exam results, the MP Board of Secondary Education (MPBSE) Helpline has experienced a significant uptick in inquiries.
Previously averaging 500 calls per day, the Helpline’s call volume has soared to approximately 1,500 calls daily post-results—a threefold increase.

Students primarily seek information on the retotalling process and the Ruk Jana Nahin scheme. Additionally, they inquire about career pathways and competitive exams.

MPBSE revealed the results of High and Higher Secondary Examinations on April 24. Of the 62.7 lakh Class 12 examinees, 64% passed, while 58.10% of the 99 lakh Class 10 examinees succeeded.

Class 12 graduates are keen on exploring career prospects and suitable competitive exams, whereas Class 10 pass-outs seek guidance on selecting their academic streams for Class 11.

Unsuccessful students inquire about retotalling procedures, noting MPBSE’s policy against answer sheet revaluation. They also seek information on the Ruk Jana Nahin scheme, allowing them to take special exams administered by the MP Open Board.

Counsellors report no distress calls, indicating students’ resilience in handling disappointment. Grateful calls expressing appreciation for the Helpline’s support and advice have been received.

The Helpline operates daily from 8 am to 8 pm, staffed with 18 counsellors across three shifts, ensuring students’ queries are addressed promptly.

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