New Delhi, Oct 11 (UNI) union Railway Minister Ashwini Vaishnaw today inspected the newly constructed Yatri Suvidha Kendra at the New Delhi Railway Station, a move aimed at easing passenger flow and enhancing the travel experience during the festive season.
The facility, described as a Permanent Holding Area, is designed to accommodate approximately 7,000 passengers at any given time.
Speaking on the occasion, Vaishnaw said the initiative would significantly improve passenger comfort, particularly during peak travel periods.
“Similar Yatri Suvidha Kendras with state-of-the-art amenities will be developed at other key stations across the country,” he added, according to a statement from the Railway Ministry.
The newly operational centre is structured into three functional zones—pre-ticketing, ticketing, and post-ticketing—to streamline passenger movement and reduce congestion near entry and ticketing areas.
Northern Railway has equipped the facility with 22 manual ticket counters and 25 Automatic Ticket Vending Machines (ATVMs).
Passenger amenities include seating for 200 individuals, 18 fans for improved ventilation, a toilet block, and an RO-based drinking water system, the statement noted.
To strengthen passenger safety and convenience, the facility houses 18 CCTV cameras, five door frame metal detectors (DFMDs), and five baggage scanners. A modern public announcement system, comprising 24 speakers and LED-based train information displays, has also been installed.
In parallel, the extension of Foot Over Bridge 1 (FOB 1) was completed. This provides seamless access between train platforms and the adjacent Metro station, enhancing multimodal connectivity.
The construction involved the removal and relocation of several existing structures, including ATMs, a Delhi Police cabin, and advertisement hoardings. Sensitive utilities—such as water lines, drainage systems, and optical fibre cables—were shifted without disrupting station operations, the statement said.
The Minister was accompanied by Railway Board Chairman and CEO Satish Kumar, Northern Railway General Manager Ashok Kumar Verma, and other senior officials.
