New Delhi, Feb 7 (UNI) The union Public Service Commission (UPSC) has announced an extension of the operational hours of its call centre to provide enhanced guidance and support to candidates, ensuring greater convenience during the ongoing application process for the Civil Services Examination (CSE) 2026 and the Indian Forest Service (IFoS) Examination 2026.
The call centre will now operate daily, including Saturdays, Sundays, and holidays, in two shifts from 7:00 am to 9:00 pm, allowing aspirants to access assistance beyond standard working hours. Additionally, the call centre’s capacity has been doubled to reduce waiting times for applicants seeking guidance on application procedures or examination-related queries.
UPSC Chairman Dr. Ajay Kumar highlighted the Commission’s commitment to candidate facilitation, stating, “These steps are aimed at ensuring aspirants have all necessary support mechanisms in place. The extended call centre operations are part of a series of measures to facilitate candidates and provide timely assistance.”
The initiative is expected to strengthen communication with applicants, enable faster resolution of queries, and provide uninterrupted support during this crucial stage of the examination cycle. It reflects the Commission’s ongoing efforts to create an examination system that is efficient, responsive, and student-centric.
