Thiruvananthapuram, March 19 (UNI) A surge in cyber fraud cases linked to fake gas cylinder booking and billing updates has raised concern across Kerala, with scammers targeting consumers by exploiting fears over supply shortages.
Fraudsters typically initiate contact through SMS, followed by messages on WhatsApp, posing as representatives of gas agencies. Victims are then sent a malicious file titled “GAS BILL update APK”, and are instructed to install it to update booking details or settle pending bills.
Cyber experts warn that installing such APK files gives scammers full access to the user’s mobile phone, allowing them to steal confidential data, including banking credentials and UPI PINs. In several cases, victims have reported unauthorised withdrawals from their accounts without their knowledge.
Officials have urged the public to remain vigilant and follow basic safety measures. Users should never download or install APK files received via SMS or messaging platforms. Gas bookings and payments must be carried out only through official agency websites or authorised mobile applications.
People are also advised not to panic upon receiving urgent messages and instead verify their authenticity directly with the gas distributor. Sharing sensitive financial information on unknown apps or websites should be strictly avoided.
Victims of cyber fraud are encouraged to immediately report incidents by dialing the national helpline 1930 or by filing a complaint through the official portal www.cybercrime.gov.in.
