New Delhi, Dec 20 (UNI) As dense fog covered the national capital and several northern cities on Saturday morning, the reduced visibility resulted in cancellations of at least 129 flights at Delhi’s Indira Gandhi International Airport.
The Centre government has issued clear instructions to air carriers to inform passengers concerned about the actual status of the flights.
The government has also asked the airlines to ensure the comfort of the passengers in case of flight delays.
Around 66 arrivals and 63 departures were cancelled for the day, according to information available so far.
It is noteworthy that dense fog conditions prevailing in the early mornings across Delhi and several parts of the northern region are impacting flight operations.
Ministry of Civil Aviation has said that in view of prevailing fog and low-visibility conditions impacting flight operations, airlines have been directed to strictly comply with passenger facilitation norms, in the interest of passenger safety and convenience, which include timely and accurate flight information.
The Ministry said there should be arrangement of meals and refreshments for extended delays, rebooking, or refunds in case of cancellations and there should not be denial of boarding after timely check-in, provide assistance during diversions, and assistance for persons with disabilities (PwDs).
There should be timely refunds, baggage facilitation, and effective grievance redressal.
MoCA has also stated that the DGCA has been tasked with ensuring uniform implementation and close monitoring of compliance by all airlines.
”Passenger safety and convenience remain the priority,” MoCA stated.
Meanwhile, amid affected visibility, the airport have switched operations to CAT-III.
Airlines have been informing passengers to keep themselves updated with the current flight status.
