- Stop the scam
Bhopal: The Ayushman Bharat scheme promises free treatment up to ?5 lakh, yet a disturbing trend is emerging in private hospitals across Madhya Pradesh. Many facilities lure patients by accepting Ayushman cards at admission, only to later demand cash, claiming “the bill wasn’t approved” or “the server is down.” Families often face harassment during discharge, with hospitals refusing to release patients until illegal bills are settled.
= Know your rights and the hospitals’ tactics
Under official guidelines, the Rs 5 lakh annual cover is comprehensive—including diagnostics, meals during stay, and post-discharge medications. With over four crore citizens registered and 1,086 hospitals (588 private and 498 government) empanelled in the state, the law is clear: no empanelled hospital can deny treatment or demand money from a valid cardholder. Common excuses like “no beds available” or “cash-only service” are direct violations of the provincial agreement.
= How to fight back and reclaim your money
If a hospital demands payment or stalls discharge, do not panic. Dr. Yogesh Tukaram Bharshat (CEO, Ayushman Scheme) confirms that swift action is taken against such malpractice.
Confront the ‘Ayushman Mitra’: Demand a written reason for the bill.
Report Immediately: Call the national toll-free numbers 14555 or 104.
State & District Help: Contact 0755-2762582, 18002332085, or the District Collector’s office.
CM Helpline: File a complaint via the CM Helpline for institutional accountability.
Even if you have already paid under pressure, keep the receipts. After an investigation, the hospital will be forced to refund your money and may face blacklisting.
