New Delhi, Oct 30 (UNI) Communication Minister Jyotiraditya Scindia today chaired the second strategic review and planning meeting (2025-26) of Bharat Sanchar Nigam Limited (BSNL) here focussing on sustaining BSNL’s profitability momentum with historic back-to-back net quarterly profits in FY 2024-25 and maintaining the strong performance through the first half of FY 2025-26.
The hour-long strategic review meeting witnessed the participation of Chief General Managers (CGMs) of all 28 circles across the country.
The Minister commended the team for achieving 93pc revenue run rate against Q2 targets, generating close to Rs 5,347 crore and contributing to total H1 revenue of Rs 11,134 crore.
Scindia noted that BSNL’s annual revenue target for FY2025-26 stands at Rs 27,500 crore, which is up from Rs 25,000 crore in the previous year, showing the organization’s rising operational and market performance.
“Everything in life is execution-driven and our CGMs are BSNL’s execution artists. You are the standard-bearers of transformation across your circles,” Scindia said while addressing CGMs.
The Minister emphasized the need for daily focus on Quality of Service (QoS), highlighting it as a ‘non-negotiable mantra’ for the organization and directed all CGMs to closely track metrics like mean repair time, uptime and customer satisfaction indices on a daily basis, asserting that ‘everything else is a result of QoS.’
“We operate in days and hours, not months,” said Scindia while urging circles to benchmark Base Transceiver Station (BTS) and Optical Transport Layer (OTL) uptime performance against competitors, identify gaps, and ensure battery and media replacements across all circles by December.
The Minister also called for cost discipline, making it clear that no circle should support negative EBITDA. “Every rupee saved adds to our bottom line,” he said.
He also directed CGMs to replicate the leadership and review model within their own circles, conducting cascading meeting across business areas, sub divisional and operational levels.
“Empower and Energise your teams, if they drive it, we become unstoppable,” said Scindia while underscoring his belief that culture eats strategy. If this culture is infused, the system will drive itself, he said and reaffirmed BSNL’s commitment to customer-centric transformation.
