Gone are the days when you could impress a prospective employer only with your results. In today's world you need to be well-groomed as well and fluency in English is a basic criterion. Through the ongoing high selection numbers of our students at INC, time and again we are proving that students are trained and can perform better during the company recruitment process as compared to the students of other management colleges. Having considered the importance of softskills for the overall personality development of the MBA students, INC already incorporated softskills and placement training in the regular academic sessions running smoothly at different centers and all across the country.
In the past many IIM-A students tend to come out with a chip on their shoulders. There are also case studies available that show how IIM-A grads tend to be misfits in certain organizations, largely because while they carry a lot of positive attributes and a huge amount of competence to make the difference to an organization, they tend to be weak on interpersonal aspects and soft skills. Here, the value system that you pick up at home and your primary school has a lot to do. I don't think any institute can teach soft skills. They are mostly learnt and derived from practical experience.
Many organizations around the world consider that people they hire need to know how to handle themselves at work and how to relate with their customers and peers. Through the display of empathy and optimism to high self awareness to knowing what's going on around them, these vital competencies are an integral part of a progressive organization. These soft-skills, or emotional intelligence skills, revelations open the door to a lot of discussion. Most of the management theories tend to lead us in the direction of individualistic promotion. They display our strengths rather than the demonstration of our humanness. These ideas have been so tightly woven into our leadership mentality that they can be challenging to break.
These days the important thing is to unfold a program that will allow our leaders to learn and capitalize fast on their soft-skills competencies. Soft skills are always vital and it looks as if that we have put them aside and rather choose to stress on expertise and credentials. Let's get back to our values and the basics of good internal and external customer service.
The Soft skills are the hidden principles that corporate trademark for professionalism and excellent customer service. They provide differentiation and play a vital role in customer loyalty. In today's working environment, where customers and employees are demanding more, instilling the use of soft skills in team members is something one simply can't survive without.
Jitendra Singh Chouhan
Print This Page
Terms
and Conditions